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A look ahead to what’s new

There’s a certain sweet spot that influences whether a technology or solution becomes a new standard of care in endodontic practices. As specialists who care deeply for our patients, we find the greatest value in those advancements that conjoin better clinical outcomes with improved patient experiences. We work with technology and systems every day, but …

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Thoughts of business health, optimism, clarity, and prosperity

As I write this message, COVID-19 is still driving many of the operational aspects of the dental office, and dentists are trying to navigate the challenges and restrictions related to maintaining safety and health. Recently, I attended the ADA’s press conference on reopening — a meeting that gathered dental leaders to discuss CDC guidelines, dentists’ …

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Leveraging the pandemic to renew practice growth

Our practices are composed of all the little things we do, but the whole is definitely greater than a sum of its parts. How everything is done, and how details are sequenced, synchronized, and optimized make a huge difference. There is a difference between the execution of tasks and efficient implementation of systems that drive …

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A millisecond that can change everything

Drs. Joel Small and Edwin McDonald discuss the power and consequences of words There is an old saying that our success is determined by the “three A’s” — ability, availability, and affability. There is no question that ability and availability are key components for success of any clinical healthcare practice. Affability is a curious quality, …

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“It’s what you learn after you know it all that counts”

We never presume to know everything during any time period, but during this COVID-19 crisis, our learning curves have ramped up to high gear. Over the past few months, we have learned so many things — about business, medicine, dentistry’s evolving needs, resilience, hope, and caring — to name just a valuable few. Forward-looking leadership …

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From evolution to revolution (while remaining a clinician)

The anatomy of the root canal system has always been fascinating to researchers, academicians, and clinicians. From the early works of Walter Hess in 1925 to the most advanced micro-CT imaging techniques in 2020, one can appreciate the extensive isthmuses, anastomoses, lateral canals, and fins of root canals, making them a challenging environment to exert …

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This critical element is missing from most leadership assessments

Drs. Joel Small and Edwin (Mac) McDonald discuss an assessment that highly correlates with leadership effectiveness There is no question that we practice in a feedback-rich environment. Unlike CEOs of large corporations who often find themselves living in a bubble and isolated from useful feedback because of the enormity of their organizations, as healthcare clinicians, …

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