John Bednar helps avert problems coming down the pipe If your office currently has a hard-piped filtered water system, now is a good time to consider if and when you should change to a self-contained bottled water system. A hard-piped filtered water system is a system that has a copper water line connected to a […]

In part 1 of his series, Dr. Ace Goerig offers the first steps to becoming debt-free I was presenting at an AAE national meeting with over 200 endodontists in the room, and I asked the question, “How many of you are completely debt-free?”  Only about 12 people raised their hand. I did not ask the question,

Dr. Bruce H. Seidberg discusses how ethical and moral behavior are governed by law A relationship exists between medicine, dentistry and the law1 (Figure 1). Dentistry is to medicine as medicine is to dentistry: They have a cause and effect on each other; both are subject to ethical and moral behavior; and both are governed by

Jacqui Goss explains how to gather reliable patient feedback We all want to know what our patients think, so let’s apply some lateral thinking to finding out what makes them tick.  I read the Dental Complaints Service Annual Review 2011-2012 recently. The Dental Complaints Service is a team of trained advisors in the U.K. who

Joanna Taylor explains that learning how people perceive life in different ways can make a huge difference in the way you communicate with your patients It’s interesting how, with some people, we seem to have an “instinctive” rapport. Maybe you just feel really comfortable with that person – somehow, you’re on the same wavelength or