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Navigating innovation

When it comes to innovation, consider the following statement associated with Henry Ford’s development of the Ford Model T: “If I had asked people what they wanted, they would have said faster horses.” At the time, people didn’t realize that a motor vehicle was even in the realm of possibility. This concept can be applied

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Thoughts on why we lose staff

Drs. Joel C. Small and Edwin McDonald discuss the rewards of appreciating your team We are currently experiencing an unprecedented shortage of clinical and administrative staff for healthcare practices. Without question, the loss of qualified staff has had a financial impact on doctors and their teams. Many studies have validated the negative financial impact of

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